Terms & Conditions

Last Updated: 1st Sept ‘25

Welcome to Labistronix. By accessing this website or engaging with our services—including procurement support, institutional supply, vendor partnerships, and affiliation programs—you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree with any part of these terms, please discontinue using our website or services.

1. Definitions

“Company”, “We”, “Us”, “Our” refers to Labistronix. “Client”, “Customer”, “You” refers to hospitals, clinics, laboratories, distributors, or any business entity interacting with our services. “Website” refers to www.labistronix.com “Products” refers to medical, surgical, diagnostic, pharmaceutical, or consumable items supplied by Labistronix. “Vendor Partner” refers to a distributor or supplier utilizing Labistronix for institutional orders. “Affiliate” refers to resources providing leads, hospital connections, or opportunities for commission-based collaboration.

2. Use of Website

You agree to use this website:

  • For lawful purposes
  • Without violating any applicable regulations
  • Without attempting unauthorized access or malicious activity

We reserve the right to restrict website access for misuse or non-compliance.

3. Business Model & Services

Labistronix operates as:

3.1 Authorized Healthcare Distributor

Supplying IV fluids, surgical items, injectables, consumables, and diagnostic essentials from approved manufacturers.

3.2 Procurement & Institutional Supply Partner

Managing quotations, purchase orders, approvals, and deliveries for hospitals and healthcare institutions.

3.3 Vendor Partner Service Provider

Supporting other distributors in fulfilling institutional supply orders through our procurement channels.

3.4 Affiliate Network Operator

Collaborating with professional resources who provide leads, hospital connections, and institutional opportunities in exchange for commissions.

All services are subject to terms defined herein.

4. Product Information & Availability

While we strive for accuracy, product details on the website—including availability, specifications, and manufacturer data—may change without notice.

We reserve the right to:

  • Modify or update product listings
  • Discontinue products
  • Adjust inventory availability

Product availability is subject to manufacturer stock and regulatory conditions.

5. Orders, Pricing & Quotations

5.1 Orders

Order processing starts upon confirmation through:

  • Email
  • WhatsApp
  • Official purchase order
  • Procurement desk approval

5.2 Pricing

  • Prices may vary based on manufacturer updates, market fluctuations, bulk quantities, or institutional requirements.
  • Quotations are valid only for the duration mentioned on the document.
  • Prices offered to institutions include transparent margins without hidden charges.

5.3 Cancellation

Orders may be cancelled before dispatch, subject to manufacturer policies and stock availability. Once dispatched, cancellations are not permitted.

6. Delivery & Logistics

Labistronix provides:

  • Transportation
  • Offloading
  • Secure delivery

Delivery timelines vary based on:

  • Stock availability
  • Hospital location
  • Approval processes

Delays may occur due to supply disruptions, regulatory verification, or manufacturer issues. Labistronix is not liable for delays beyond its control.

7. Payment Terms

Payment terms are clarified at the time of quotation or order confirmation.

Common methods include:

  • Bank transfer
  • Cheque (subject to clearance)
  • Cash (where applicable)

Late payments may result in:

  • Delivery delays
  • Supply suspension
  • Order cancellation

Any outstanding dues must be cleared before processing new orders.

8. Vendor Partner Agreement Terms

Vendor partners using our procurement support must agree to:

  • Provide accurate order details
  • Maintain transparent communication
  • Follow institutional SOPs
  • Respect Labistronix’s pricing and compliance structure

Any misuse or misrepresentation may terminate the partnership.

9. Affiliate Program Terms

Affiliates who provide leads must ensure:

  • Authenticity of information
  • Ethical business conduct
  • No misrepresentation of Labistronix offerings

Commissions are paid only on:

  • Orders successfully delivered
  • Payments fully received

False leads or fraudulent activities will result in immediate removal from the program.

10. Returns, Replacement & Claims

Returns or replacements are subject to:

  • Manufacturer warranty
  • Hospital return policy
  • Product condition and verification

We do not accept returns for:

  • Opened or unsealed items
  • Temperature-sensitive medicines
  • Custom procurement items
  • Products damaged due to improper storage by the client

Claims must be submitted within 48 hours of delivery.

11. Compliance & Regulatory Requirements

Labistronix complies with:

  • DRAP regulations
  • Hospital procurement SOPs
  • Industry standards for medical distribution

Clients must also ensure compliance when placing orders or onboarding us as a supplier.

12. Limitation of Liability

Labistronix is not liable for:

  • Misuse of products
  • Delays beyond our control
  • Decisions made based on website information
  • Losses resulting from third-party logistics or manufacturer delays
  • Hospital procurement rejections not related to our compliance

Our liability is limited strictly to the value of the order or service involved.

13. Intellectual Property Rights

All content text, graphics, logos, product descriptions, and materials on this website is the property of Labistronix. Unauthorized reproduction, copying, or distribution is prohibited.

14. Third-Party Links

Our website may contain links to external platforms for:

  • Manufacturer catalogs
  • Registration forms
  • Reference documents

Labistronix is not responsible for the content or practices of third-party websites.

15. Privacy & Data Protection

Your use of this website is also governed by our Privacy Policy available at: www.labistronix.com/privacy-policy

16. Changes to Terms & Conditions

Labistronix reserves the right to update these Terms & Conditions at any time. Changes will be posted with a new Last Updated date.

17. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be resolved under the jurisdiction of the courts located in Karachi, Pakistan.

18. Contact Information

For questions, concerns, or clarifications regarding these Terms & Conditions, contact us:

📧 Email: sales@labistronix.com
📱 Phone: +92 309 3067 576
🌐 Website: www.labistronix.com
📍 Address: Plot # 17-C, 2nd Floor, DHA Phase-II Ext, Karachi, Pakistan