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Privacy Policy

Last Updated: 1st Sept ‘25

Welcome to Labistronix. We are committed to protecting your privacy and ensuring that your personal information is handled with the highest standards of security and confidentiality. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including procurement, supply chain operations, vendor partnerships, and affiliation programs in the healthcare sector.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you voluntarily provide when filling forms, contacting us, or requesting quotations, including:

  • Full Name
  • Company/Hospital/Institution Name
  • Phone Number
  • Email Address
  • Delivery Address
  • CNIC (if required for verification)
  • Job Title or Designation
  • Any additional details provided for procurement or partnership purposes

1.2 Business & Procurement Information

To process institutional orders, vendor partnerships, or affiliation program registrations, we may collect:

  • Product requirements
  • Purchase orders and RFQs
  • Vendor registration details
  • Company documentation
  • Payment and billing information

1.3 Automatically Collected Information

When you visit our website, we may collect:

  • Device information (IP address, browser type, OS)
  • Cookies and usage data
  • Pages visited, time spent, and website interaction analytics

This helps us improve user experience and website performance.

2. How We Use Your Information

Labistronix uses collected information for purposes including:

  • Processing product inquiries, quotations, and institutional orders
  • Managing vendor partner and affiliation program registrations
  • Compliance with procurement requirements of hospitals and institutions
  • Delivering products and fulfillment updates
  • Customer support and communication
  • Internal record-keeping and business reporting
  • Improving our website, services, and operations
  • Sending updates, notifications, and relevant business communication

We do not sell or trade your personal information.

3. Sharing & Disclosure of Information

We may share your data only in the following circumstances:

3.1 With Trusted Partners

Including:

  • Manufacturers
  • Authorized distributors
  • Logistics and delivery partners
  • Affiliated procurement resources
  • Payment processors

This sharing occurs strictly to complete your order, fulfil a service, or manage partnership workflows.

3.2 With Hospitals & Institutions

If required for:

  • Product verification
  • Vendor onboarding
  • Technical evaluations
  • Delivery coordination

3.3 Legal Requirements

We may disclose information if legally compelled:

  • Under government regulations
  • Court orders
  • Compliance audits
  • Fraud prevention and security matters

We never share your data outside Pakistan unless required and legally compliant.

4. Data Protection & Security

We implement industry-standard security practices, including:

  • Encrypted data storage
  • Limited-access controls
  • Secure communication channels
  • Regular system audits

While we strive for complete security, no system is 100% immune. However, we take all reasonable measures to protect your information.

5. Cookies & Tracking Technologies

Our website may use:

  • Cookies
  • Session storage
  • Analytics tools
  • Third-party tracking (e.g., Google Analytics)

These help us:

  • Deliver a smooth browsing experience
  • Improve content
  • Understand user behavior

You may disable cookies through your browser settings, though some features may not function properly.

6. Your Rights

Depending on applicable laws, you may request:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your data (where applicable)
  • Opt-out from marketing communications
  • Clarification on how your data is used

To submit a request, contact us at sales@labistronix.com

7. Data Retention

We retain personal and business information only as long as necessary to:

  • Complete orders
  • Fulfil procurement obligations
  • Maintain vendor or affiliate relationships
  • Comply with legal, tax, and audit requirements

Afterwards, data is securely archived or permanently deleted.

8. Third-Party Links

Our website may contain links to external websites. Labistronix is not responsible for the privacy practices or content of third-party platforms. We recommend reviewing their privacy policies before sharing any information.

9. Use by Minors

Our services are intended strictly for businesses, distributors, and healthcare professionals. We do not knowingly collect information from individuals under 18 years of age.

10. Updates to This Policy

Our services are intended strictly for businesses, distributors, and healthcare professionals. We do not knowingly collect information from individuals under 18 years of age.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

📧 Email: sales@labistronix.com
📱 Phone: +92 309 3067 576
🌐 Website: www.labistronix.com
📍 Address: Plot # 17-C, 2nd Floor, DHA Phase-II Ext, Karachi, Pakistan